FGC Phu Tho Co., Ltd. (FGC Phu Tho), the owner of the renowned Cosy tea brand, has officially launched a project to implement the CMMS EcoMaint software at its production facility in Area 1, Phong Chau Ward, Phu Tho Province. This strategic move marks a significant step in the company’s digital transformation journey, aimed at optimizing maintenance processes, enhancing production efficiency, and reinforcing its leading position in Vietnam’s tea industry. Partnering with Vietsoft, a pioneer in providing CMMS EcoMaint solutions, this project promises to deliver exceptional value to FGC Phu Tho, particularly in managing its modern, large-scale production lines.

I. Introduction to FGC Phu Tho – Owner of the Cosy Tea Brand

1. History and Development

Established in 1996, FGC Phu Tho is one of Vietnam’s leading conglomerates in tea production and export. From a business focused on tea processing and export, FGC Phu Tho has grown to become the owner of the Cosy brand – a symbol of Vietnamese quality and flavor. Over nearly three decades, the company has solidified its position in the international market, exporting products to over 50 countries, including Europe, the USA, Russia, the Middle East, and Asia, with an annual tea export volume of 20,000 tons and an export turnover of USD 8.627 million in 2021.

The remarkable growth of FGC Phu Tho is closely tied to the vision of entrepreneur Doan Anh Tuan, the founder and current CEO of The New Generation Co., Ltd. – the core entity behind the Cosy brand. Born in 1969, Mr. Tuan was trained as an automotive engineer in the former Soviet Union (now Russia). Upon returning to Vietnam, he boldly ventured into the tea industry, inspired by memories of Russians enjoying Vietnamese tea as a staple beverage. In 1997, he personally visited tea plantations to select high-quality raw materials, invested in modern packaging machinery, and pioneered the export of tea to Russia for foreign currency instead of barter trade – a milestone that positioned The New Generation as a trailblazer. Despite early challenges, Mr. Tuan’s unwavering belief in the potential of Vietnamese tea transformed obstacles into motivation, building a national brand.

2. Products and Factory Scale

FGC Phu Tho operates a state-of-the-art tea processing factory in Area 1, Phong Chau Ward, Phu Tho Province, spanning over 60 hectares. The facility is equipped with advanced production lines imported from Germany, Italy, Japan, and Spain, ensuring a closed-loop production process that meets international standards such as ISO 9001:2015, HACCP, FSSC 22000, RAINFOREST ALLIANCE, Organic, HALAL, and VietGAP. With cutting-edge infrastructure, the factory guarantees high and stable production capacity to meet the substantial demand for tea from both domestic and international markets. Specific production capabilities include:

• Loose tea: 2,000 tons/day produced and packaged.
• Cosy tea bags: 3,000 compartments/bag per minute.
• Instant tea: 3,000 packets/minute.
• Ready-to-drink (RTD) tea: Over 15,000 liters/hour.

The company’s flagship products are Cosy tea lines, including green tea, black tea, tea bags, and peach-flavored tea, sourced from over 4,500 hectares of tea plantations in Thai Nguyen, Yen Bai, Ha Giang, and Lam Dong. These products retain the authentic, robust flavor of Vietnamese tea and are produced under the “three no” standards: no pesticides, no genetically modified organisms, and no chemical fertilizers.

Under Mr. Doan Anh Tuan’s strategic vision, Cosy has been positioned as a premium brand through significant investments in raw materials and packaging. This approach has enabled Cosy to dominate the domestic market, transitioning from a minor player in a market once dominated by foreign brands to a leading brand, capturing over 70% of tea shops and grocery stores, with annual revenues exceeding VND 1,000 billion.

3. Vision and Achievements

With a vision to make Cosy a flagship product in both domestic and international markets, FGC Phu Tho continuously improves product quality and expands market share. With over 25 years of experience in tea processing and manufacturing, the company proudly holds numerous certifications for safe, eco-friendly tea farms and internationally standardized production facilities. These certifications are categorized into Manufacturing & Quality Management Certifications (ISO, HACCP, FSSC 22000, VietGAP) and Product Certifications (Organic, RAINFOREST ALLIANCE, HALAL). FGC Phu Tho has received multiple prestigious awards in the agricultural and food industry, recognized for product quality and export capabilities. The company’s annual revenue reaches thousands of billions of VND, with after-tax profits in 2022 surging fivefold compared to the previous year, reaching nearly VND 6,700 billion.

Entrepreneur Doan Anh Tuan is not only the architect of these achievements but also an inspiration for Vietnam’s tea industry. He once stated, “Exporting tea is exporting Vietnam’s taste and culture to the world.” Despite being labeled as “tilting at windmills” when building a domestic brand, Mr. Tuan steadfastly refused to alter the tea’s flavor to suit foreign tastes, preserving the authentic Vietnamese essence. As a result, Cosy is now present in over 50 countries, recognized by the Ministry of Industry and Trade as the only national brand in the tea sector, elevating Vietnam’s image through familiar symbols like banh mi or Turtle Tower on product packaging.

II. Why FGC Phu Tho Implements CMMS EcoMaint Software

1. The Need for Digital Transformation in Maintenance Management

In the tea production industry, maintaining stable equipment and machinery operations is critical to ensuring product quality and meeting large international orders. With advanced production lines imported from Germany, Italy, Japan, and Spain, and a massive production capacity (2,000 tons of loose tea/day, 3,000 instant tea packets/minute, 15,000 liters of RTD tea/hour), FGC Phu Tho recognized that manual maintenance management was no longer sufficient. The decision to implement CMMS EcoMaint software is a strategic step toward digital transformation, optimizing maintenance processes and enhancing factory operational efficiency. This aligns with the innovative spirit fostered by Mr. Doan Anh Tuan from the company’s inception, when he invested millions of USD in European technology over 20 years ago to compete with multinational corporations.

2. Choosing Vietsoft’s CMMS EcoMaint

Developed by Vietsoft, a company with over 20 years of experience in enterprise management solutions, CMMS EcoMaint is a web- and mobile-based asset maintenance management system. With its user-friendly design, ease of use, and cost-effectiveness, EcoMaint meets the needs of large-scale manufacturing enterprises like FGC Phu Tho. The software enables comprehensive equipment management, schedules preventive maintenance, and tracks operational history, reducing downtime and optimizing costs.

3. Objectives of the CMMS EcoMaint Implementation Project at FGC Phu Tho

The FGC Phu Tho implements CMMS EcoMaint software project, launched in September 2025 at the Phong Chau factory, has the following specific objectives:

• Increase production efficiency: Reduce unplanned downtime through effective preventive maintenance, ensuring continuous operation to meet high output demands like 2,000 tons of loose tea/day and 15,000 liters of RTD tea/hour.
• Control maintenance costs: Enhance transparency in maintenance costs and spare parts inventory management to save resources.
• Extend equipment lifespan: Track detailed operational history to optimize machinery longevity, reducing new investment costs.
• Standardize processes: Integrate maintenance operations into a unified, easily monitored, and remotely manageable system.

The project’s kick-off event was attended by FGC Phu Tho’s leadership, including Mr. Doan Anh Tuan, alongside Vietsoft’s expert team, marking the start of the maintenance management digitalization journey. Mr. Tuan’s presence underscored the company’s commitment to technological investment and his philosophy that “you cannot compete with multinational corporations using shovels and hoes.”

III. Features and Benefits of CMMS EcoMaint for FGC Phu Tho

1. Key Features of CMMS EcoMaint

The CMMS EcoMaint software offers advanced features tailored to the tea production industry:

• Comprehensive equipment management: Manages all machinery in a tree structure, from tea processing lines to packaging equipment, enabling detailed status tracking.
• Automated maintenance scheduling: Generates preventive maintenance schedules, minimizing unexpected breakdowns and optimizing operational time.
• Detailed operational history tracking: Stores information on incidents, component replacements, and maintenance, aiding technicians in analysis and quick solutions.
• Spare parts inventory management: Alerts when spare parts fall below safe levels and suggests timely procurement to avoid production disruptions.
• Overview reports: Provides a summary dashboard of maintenance status, enabling data-driven decision-making by leadership.
• Flexible access: Cloud-based platform allows management via web and mobile devices anytime, anywhere.

2. Specific Benefits for FGC Phu Tho

The FGC Phu Tho implements CMMS EcoMaint software initiative delivers significant improvements:

• Up to 20% increase in production efficiency: Reduced downtime enables the factory to meet orders swiftly, especially during peak seasons with outputs like 3,000 tea bag compartments/minute.
• 20% reduction in downtime: Effective preventive maintenance minimizes unexpected issues, ensuring continuous production line operation.
• 10-20% savings in spare parts inventory costs: Smart inventory management prevents waste and ensures a stable supply.
• 10% extended equipment lifespan: Proper maintenance extends machinery durability, reducing new investment costs.
• 5-15% reduction in maintenance costs: Transparent management of labor and material costs optimizes profitability for FGC Phu Tho.

These benefits directly support Cosy’s closed-loop production chain, from tea plantations to the final cup, ensuring the consistent quality emphasized by Mr. Tuan: preserving Vietnam’s authentic flavor to conquer global markets.

3. Implementation Process of the CMMS EcoMaint Project at FGC Phu Tho Factory

The project is divided into clear phases to ensure effective implementation:

·        Survey and analysis: Vietsoft’s team assesses the current state of equipment and maintenance processes at the Phong Chau factory, focusing on production lines imported from Germany, Italy, Japan, and Spain.

·        System customization: Tailors EcoMaint to align with FGC Phu Tho’s tea production lines and management needs.

·        Staff training: Provides hands-on training for technicians and managers to use the software effectively.

·        Pilot operation: Tests the system on select production lines before full-scale implementation across the factory.

·        Evaluation and optimization: Monitors results after three months to refine and perfect the system.

The project is expected to be completed within six months, elevating FGC Phu Tho to new heights in maintenance management and production operations.

IV. Future Vision of FGC Phu Tho with CMMS EcoMaint

The FGC Phu Tho implements CMMS EcoMaint software project not only addresses current challenges but also paves the way for sustainable development:

• Expand international markets: Meet orders from over 50 countries swiftly, strengthening the Cosy brand globally with export turnover growth beyond USD 8.627 million in 2021.
• Enhance product quality: Maintain stable production line operations, ensuring consistent Cosy tea quality that meets standards like Organic, HALAL, and RAINFOREST ALLIANCE.
• Embrace Industry 4.0: Lay the foundation for a comprehensive digital transformation, enabling FGC Phu Tho to compete robustly in the technology era.

During the kick-off event, Mr. Doan Anh Tuan shared, “The CMMS EcoMaint implementation project is our commitment to enhancing production efficiency and delivering the highest-quality tea products to customers. This is a milestone for Cosy to reach further in the global market, just as we have done from the beginning – from raw tea to a global brand.”

V. Digital Transformation Journey with FGC Phu Tho and Vietsoft

The FGC Phu Tho implements CMMS EcoMaint software project is a testament to the strategic vision of a leading enterprise in Vietnam’s tea industry, guided by entrepreneur Doan Anh Tuan. With Vietsoft’s support, FGC Phu Tho not only optimizes maintenance processes but also lays the groundwork for sustainable future growth.

If you are a manufacturing business seeking an effective maintenance management solution, Learn more about CMMS EcoMaint here.

Contact us via hotline: 0986778578 or email: sales@vietsoft.com.vn.

Join FGC Phu Tho and Vietsoft in writing the next chapter of success in the digital era!