In the rapidly evolving landscape of Vietnam’s industrial sector, VINH HOAN COLLAGEN implements CMMS EcoMaint to revolutionize its maintenance management processes. As a trailblazer in producing collagen and gelatin from pangasius fish skin, Vĩnh Hoàn Collagen, a subsidiary of Vĩnh Hoàn Corporation, has taken a significant step toward operational excellence by adopting Vietsoft’s advanced Computerized Maintenance Management System (CMMS). This article delves into the details of this transformative project, exploring how VINH HOAN COLLAGEN implements CMMS EcoMaint to enhance efficiency, reduce costs, and solidify its position as a global leader in sustainable collagen production.

I. About Vĩnh Hoàn Collagen: Pioneering Sustainable Collagen Production

1. Legacy of Innovation

Vĩnh Hoàn Collagen, established in 2011 as a subsidiary of Vĩnh Hoàn Corporation, is Vietnam’s first company to extract collagen and gelatin from pangasius fish skin. Headquartered at 1647 National Highway 30, Ward 11, Cao Lãnh City, Đồng Tháp Province, the company has redefined the value of fish by-products. Vĩnh Hoàn Corporation, a leading exporter of frozen pangasius fillets, has leveraged its expertise to create a closed-loop production system, with Vĩnh Hoàn Collagen playing a pivotal role in transforming waste into high-value products.

2. Key Achievements and Offerings

• Global First in ASC Certification: Vĩnh Hoàn Collagen is the world’s first collagen producer to achieve the Aquaculture Stewardship Council (ASC) certification, ensuring 100% natural products free from artificial colors, additives, or preservatives.
• Advanced Production: The company employs cutting-edge technology to produce AMIGEN (hydrolyzed collagen) and PROGEL (gelatin), used in food, cosmetics, and pharmaceuticals.
• Scalable Operations: Starting with a production capacity of 2,000 tons per year in 2015, the facility expanded to 3,500 tons by 2020 and reached 7,000 tons in 2023 to meet growing global demand.
• Sustainability Focus: By utilizing pangasius skin, Vĩnh Hoàn Collagen reduces environmental waste and increases the value of fish by-products, generating 15-25% additional value to the supply chain.

With a 21% compound annual growth rate (CAGR) in its collagen and gelatin segment from 2018 to 2023, Vĩnh Hoàn Collagen contributes 7% to Vĩnh Hoàn Corporation’s total revenue, positioning it as a key growth driver.

II. Why VINH HOAN COLLAGEN Implements CMMS EcoMaint

1. Challenges in Maintenance Management

As Vĩnh Hoàn Collagen scaled its operations, managing a complex array of production equipment became increasingly challenging. The company’s state-of-the-art facility relies on advanced machinery imported from Europe, requiring meticulous maintenance to ensure consistent output and product quality. Traditional maintenance methods, such as manual tracking via spreadsheets or paper-based systems, were inadequate for:

• Unplanned Downtime: Unexpected equipment failures disrupted production schedules.
• Inventory Inefficiencies: Lack of real-time visibility into spare parts inventory led to overstocking or shortages.
• Cost Control: Inconsistent maintenance practices resulted in higher repair costs and reduced equipment lifespan.
• Data Fragmentation: Disparate systems made it difficult to track equipment history or analyze performance.

To address these challenges, VINH HOAN COLLAGEN implements CMMS EcoMaint, a robust solution designed to streamline maintenance operations and support the company’s digital transformation goals.

2. Strategic Objectives

The implementation of CMMS EcoMaint aligns with Vĩnh Hoàn Collagen’s vision to:

• Enhance Operational Efficiency: Minimize downtime and optimize equipment performance.
• Reduce Costs: Control maintenance expenses and improve inventory management.
• Ensure Product Quality: Maintain consistent production standards to meet ASC certification requirements.
• Support Scalability: Prepare for future growth as production capacity expands.

III. Key Features of CMMS EcoMaint for Vĩnh Hoàn Collagen

Developed by Vietsoft, a leader in enterprise software solutions in Vietnam for over 20 years, CMMS EcoMaint is a web-based, mobile-friendly platform tailored for industries with complex equipment needs. Below are the key features that make it an ideal fit for Vĩnh Hoàn Collagen:

1. Comprehensive Equipment Management

EcoMaint enables Vĩnh Hoàn Collagen to manage its sophisticated machinery using a hierarchical tree structure. Each piece of equipment, from extraction units to packaging systems, is cataloged with detailed information, including:

• Technical specifications
• Maintenance schedules
• Historical repair records
• Associated spare parts

This ensures technicians can quickly access critical data, reducing response times during maintenance tasks.

2. Automated Maintenance Scheduling

The system automates preventive maintenance planning based on time intervals or equipment usage metrics (e.g., operating hours). For example, if a collagen extraction machine requires servicing every 500 hours, EcoMaint generates work orders and notifications automatically, preventing potential breakdowns.

3. Inventory Optimization

EcoMaint’s inventory management module tracks spare parts and consumables, ensuring Vĩnh Hoàn Collagen maintains optimal stock levels. The system:

• Alerts managers when inventory falls below minimum thresholds
• Proposes purchase orders based on maintenance schedules
• Reduces excess inventory, saving costs

For instance, if a pump requires a specific gasket every six months, EcoMaint ensures the part is available without overstocking.

4. Detailed Reporting and Analytics

EcoMaint provides over 100 customizable reports, offering insights into:

• Equipment downtime trends
• Maintenance costs by machine or department
• Overall Equipment Effectiveness (OEE)
• Inventory turnover rates

These analytics empower Vĩnh Hoàn Collagen’s leadership to make data-driven decisions, such as prioritizing investments in high-maintenance equipment.

5. Mobile and Cloud Accessibility

With cloud-based deployment, EcoMaint allows technicians to access the system via mobile devices or web browsers. At Vĩnh Hoàn Collagen’s facility, maintenance staff can:

• Scan QR codes on equipment to view maintenance history
• Submit work requests with photos or videos
• Update task statuses in real-time

This mobility enhances collaboration and ensures timely maintenance actions.

IV. Benefits of CMMS EcoMaint for Vĩnh Hoàn Collagen

The adoption of CMMS EcoMaint delivers measurable benefits, aligning with Vĩnh Hoàn Collagen’s operational and strategic goals:

1. Reduced Downtime

By implementing preventive maintenance schedules, EcoMaint minimizes unplanned equipment failures. For example, regular servicing of collagen extraction machines ensures continuous production, reducing downtime from unexpected breakdowns.

2. Cost Savings

EcoMaint’s cost-tracking features help Vĩnh Hoàn Collagen optimize maintenance budgets. By analyzing repair costs, the company can identify high-maintenance equipment and adjust strategies, saving 5-15% on total maintenance expenses.

3. Increased Equipment Lifespan

Proactive maintenance extends the operational life of critical machinery. For instance, timely lubrication and part replacements for gelatin processing units can add years to their usability, delaying costly replacements.

4. Inventory Efficiency Gains

EcoMaint’s inventory management reduces excess stock and ensures spare parts availability. This efficiency saves 10-20% on inventory costs, critical for a facility with thousands of unique components.

5. Improved Productivity

Streamlined maintenance processes free up technicians to focus on core tasks, boosting overall productivity. Automated work orders and real-time updates eliminate manual paperwork, allowing Vĩnh Hoàn Collagen to meet production targets efficiently.

6. Enhanced Compliance and Sustainability

EcoMaint’s detailed record-keeping supports Vĩnh Hoàn Collagen’s ASC certification requirements by documenting maintenance activities and equipment conditions. This transparency reinforces the company’s commitment to sustainable production practices.

V. The Implementation Journey: VINH HOAN COLLAGEN Implements CMMS EcoMaint

Phase 1: Needs Assessment (1 Month)

Vietsoft’s consultants conducted a thorough assessment of Vĩnh Hoàn Collagen’s maintenance processes, identifying pain points such as manual record-keeping and reactive maintenance. Key stakeholders, including production managers and maintenance supervisors, provided input to tailor EcoMaint to the company’s needs.

Phase 2: System Customization (2 Months)

EcoMaint was customized to align with Vĩnh Hoàn Collagen’s equipment inventory and production workflows. Key customizations included:

• Mapping equipment hierarchies for collagen and gelatin production lines
• Configuring maintenance schedules based on manufacturer recommendations
• Integrating with IoT sensors for real-time equipment monitoring

Phase 3: Data Migration and Training (1 Month)

Existing equipment and inventory data were migrated from Excel spreadsheets and legacy systems into EcoMaint. Vietsoft conducted training sessions for:

• Maintenance technicians on mobile app usage
• Managers on reporting and analytics
• IT staff on system administration

Training was completed in a single day per group, thanks to EcoMaint’s user-friendly interface.

Phase 4: Pilot and Full Deployment (2 Months)

A pilot phase was conducted on a single production line, allowing Vĩnh Hoàn Collagen to test EcoMaint’s functionality. After successful validation, the system was rolled out across the entire facility, covering 752 pieces of equipment. The project was completed within six months, from April to September 2024.

Phase 5: Ongoing Support and Optimization

Vietsoft provides continuous support through its customer service team, ensuring system reliability. Quarterly reviews are scheduled to analyze performance metrics and implement improvements, such as integrating additional IoT sensors for predictive maintenance.

VI. Early Results and Impact

Within three months of deployment, Vĩnh Hoàn Collagen observed significant improvements:

• 42% Reduction in Downtime: Equivalent to 1,790 hours saved
• 20% Decrease in Maintenance Costs.
• 76% Drop in Unplanned Repairs: Proactive maintenance reduced the severity and frequency of equipment failures.

Mr. Võ Phú Đức, Director of Vĩnh Hoàn Collagen, shared: “VINH HOAN COLLAGEN implements CMMS EcoMaint as a cornerstone of our digital transformation strategy. This solution not only optimizes our maintenance processes but also supports our commitment to sustainability and quality, reinforcing our leadership in the collagen industry.”

VII. Why CMMS EcoMaint is a Game-Changer for Vietnam’s Industries

Vĩnh Hoàn Collagen’s adoption of CMMS EcoMaint underscores the growing importance of digital solutions in Vietnam’s manufacturing sector. With 72-90% of Vietnamese enterprises struggling to initiate digital transformation, EcoMaint offers a practical, scalable solution for small and medium-sized enterprises (SMEs) and foreign direct investment (FDI) firms alike. Its key advantages include:

• Affordability: Competitive pricing with a return on investment (ROI) often achieved within six months.
• Ease of Use: Intuitive interfaces suitable for workers with basic tech skills.
• Flexibility: Cloud-based deployment and mobile access cater to diverse operational needs.
• Proven Success: Over 300 enterprises across industries like food processing, mining, and utilities have implemented EcoMaint successfully.

VIII. Conclusion: A Model for Digital Transformation

VINH HOAN COLLAGEN implements CMMS EcoMaint as a testament to its forward-thinking approach to operational excellence. By leveraging Vietsoft’s cutting-edge solution, Vĩnh Hoàn Collagen has not only optimized its maintenance processes but also set a benchmark for digital transformation in Vietnam’s industrial sector. As the company continues to innovate and expand, CMMS EcoMaint will remain a critical tool in achieving its vision of sustainable growth and global leadership.

For enterprises seeking to enhance their maintenance operations, Vĩnh Hoàn Collagen’s success story serves as an inspiring example. Learn more about CMMS EcoMaint here. Contact us via hotline: 0986778578 or email: sales@vietsoft.com.vn.